Quick Answer: What Are The Types Of Customer Service?

What are the types of customer?

What Types of Customers Do You Serve?Lookers.

Some visitors are “just looking.” They’re not after anything in particular.

Bargain Hunters.

Some shoppers have heard you’re having a sale.

Buyers.

Some people are there on a mission.

Researchers.

Some are researching.

New Customers.

Dissatisfied Customers.

Loyal Customers..

What are the 2 types of services?

Types of Services – definitionServices are diversified in three groups; Business services, social services and personal services.Business services are the services used by businesses to conduct their business activities. … Social services are the services provided by NGO’s to pursue a certain set of social goals.More items…

What are the types of customer needs?

Ultimately, all customer needs can be categorized into three main types: functional, social, and emotional needs.

What are the classification of service?

Types of Services & Classification of ServicesBusiness services.Communication.Construction and engineering.Distribution.Education.Environment.Finance.Tourism.More items…•

What are the five basic needs of customers?

Product NeedsFunctionality. Customers need your product or service to function the way they need in order to solve their problem or desire.Price. Customers have unique budgets with which they can purchase a product or service.Convenience. … Experience. … Design. … Reliability. … Performance. … Efficiency.More items…•

What are the 5 types of customers?

Here are five sales-oriented types of customers you will encounter.Potential customer – The Potential Paul. … New customer – New Neil. … Impulsive Customer – Impulsive Iggy. … Discount customer – Discount Dan. … Loyal customer – Loyal Larry.

What are common services?

Common Service means a covered service that is ancillary to the provision of one or more of entry services, exit services and network use of system services that ensures the reliability of a network or otherwise provides benefits to users of the network, the costs of which cannot reasonably be allocated to one or more …

What are the 4 main customer needs?

There are four main customer needs that an entrepreneur or small business must consider. These are price, quality, choice and convenience.

How do you please a customer?

The Best Things You Can Do to Please Your CustomersInteract Genuinely with Your Customers. … Address the Customer with Respect. … Reach the Customer with the Best and Relevant Offers. … Surprise Gifts on Customers’ Special Occasions. … Maintain a Great Deal of Transparency.

What are the 7 types of consumers?

Following is a list of different types of customers. Need-based customers : Loyal customers : Discount customers : Impulsive customers : Potential customers : New customers : Wandering customers :

What are the four types of services?

Direct, Indirect, Advocacy and ResearchDirect Service is service that direct affects the persons, animals or parks we want to impact. … Indirect Service might take the form of fundraising or collections. … Advocacy is when you speak up for or against an issue or solution.More items…

What are 3 important things every customer wants?

6 Things Every Customer WantsPreparation. Customers want you to do your homework before talking with them. … Simplicity. Customers, like everyone else, must cope with the complexities of business. … Creativity. Customers already have ideas on how to solve their problems and create their opportunities. … Loyalty. … Accessibility. … Accountability.

Who your customers are?

When asked who is your customer, companies often tell us that they serve many customers. This customer selection includes internal and external customers, distributors, buyers, influencers, employees, and so on. Calling them all “customers” is common, even acceptable.

What is a good customer?

Great Customers are Advocates. Great customers, when they truly are getting tremendous value from your product, become more than just happy. They do more than just references. They give you more than just high customer satisfaction marks. They become advocates.

What are the 4 types of customers?

The four primary customer types are:Price buyers. These customers want to buy products and services only at the lowest possible price. … Relationship buyers. … Value buyers. … Poker player buyers.